FAQ

Choosing the right vape device depends on your experience level and preference. If you're new to vaping, a simple pod system or starter kit might be the best option. Experienced users might prefer more advanced mod systems for greater control over settings like wattage and airflow. Our team can help you decide which option will suit your style and needs.

E-liquids (or vape juice) are the liquid that’s vaporized in a vape device, coming in various flavors and nicotine strengths. Nicotine salts, however, are a different type of e-liquid that provides a smoother throat hit and faster nicotine absorption, making them ideal for those looking for a more intense experience. If you’re not sure which one is best for you, feel free to reach out to our customer care team for guidance.

Yes, many of our products come with manufacturer warranties to ensure quality and reliability. Please check the warranty details for each specific product, as terms can vary. If you have any issues with a product within its warranty period, contact our customer service team for assistance with repairs or replacements.

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.