TERMS & CONDITIONS
CUSTOMER CARE
Welcome to The Vape Room! We’re here to ensure that your experience is smooth, enjoyable, and hassle-free. Whether you’re new to vaping or a seasoned pro, our dedicated customer care team is ready to assist with any questions or concerns you may have.How Can We Help You?Order Assistance: Need help with placing an order, tracking your shipment, or understanding our return policies? We’ve got you covered!Product Support: Looking for guidance on using our products or selecting the right vape? Our experts are here to help you find the perfect fit.Returns & Exchanges: We want you to be fully satisfied with your purchase. If for any reason you’re not, please review our return policy or contact us directly for assistance.General Inquiries: Any other questions or feedback? Let us know! We value your input and are constantly looking to improve.Get in TouchFeel free to reach out through our contact form, email. Our team is available [8:00-16:00] to provide fast, friendly, and knowledgeable support.Thank you for choosing The Vape Room. We’re excited to serve you!
PRIVACY & SAFETY
At The Vape Room, your safety and satisfaction are our top priorities. We are committed to providing high-quality products that meet all regulatory standards, and we prioritize the well-being of our customers and community. Please review our policies to ensure a safe and responsible shopping experience.
Age Restriction
In accordance with legal guidelines, The Vape Room does not sell products to anyone under the age of 18. By purchasing from our website, you confirm that you are of legal smoking age. We take this policy very seriously and perform age verification checks to prevent minors from accessing our products.
Health & Safety Warning
Please remember:
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Nicotine Warning: Our products contain nicotine, which is an addictive chemical. These products are intended for use by adults only. If you are pregnant, nursing, or have a medical condition, please consult your doctor before using any nicotine products.
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Usage & Storage: Always store vape products out of reach of children and pets. Improper use or handling may pose health risks.
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Battery Safety: If your vape device includes rechargeable batteries, handle them with care and follow all manufacturer guidelines for safe use and storage.
Returns & Privacy Policy
Your satisfaction matters to us. Please review our Returns Policy for information on returning or exchanging products. At The Vape Room, we are also committed to protecting your privacy. Personal information collected on our site is used solely to provide a better shopping experience, in accordance with our Privacy Policy.
PAYMENT METHODS
- Peach Payment
- EFT
